Responsible Gaming

Our Commitment to Responsible Gaming

At Dreamlingerie, we believe that gaming should be entertaining and fun—never a way to earn money or solve financial problems. We're committed to promoting responsible gaming practices and supporting players who may be experiencing difficulties.

Remember: Online pokies are games of chance. The outcome is random, and the odds always favour the house. Play only with money you can afford to lose.

Age Verification

All players must be 18 years of age or older (or the legal gambling age in your jurisdiction) to participate. We take age verification seriously and comply with all Australian gambling regulations.

If you are under the legal age for gambling, please do not attempt to access gaming services. Parents and guardians: if you're concerned about a young person's gambling, contact the support services listed below.

Warning Signs of Problem Gambling

Do you recognise any of these warning signs in yourself or someone you know?

  • Chasing losses: Gambling more to try to win back money you've lost
  • Hiding gambling activity: Keeping your gambling secret from family or friends
  • Loss of control: Gambling longer or spending more money than intended
  • Neglecting responsibilities: Missing work, school, or family commitments to gamble
  • Borrowing to gamble: Using credit cards, loans, or borrowing money to fund gambling
  • Mood changes: Feeling anxious, irritable, or depressed when unable to gamble
  • Escalating stakes: Needing to bet more money to feel the same level of excitement
  • Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
  • Physical symptoms: Sleep problems, headaches, or stomach issues related to gambling stress
  • Financial problems: Unpaid bills, debts, or financial difficulties due to gambling

If you recognise any of these signs, it's important to seek help immediately.

Self-Help Tools & Limit Setting

We offer a range of tools to help you maintain control of your gaming:

  • Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
  • Loss Limits: Cap the amount you're willing to lose in a given timeframe
  • Time Limits: Set session duration limits to prevent extended gambling periods
  • Reality Checks: Receive regular notifications during gameplay reminding you of how long and how much you've been playing
  • Self-Exclusion: Temporarily or permanently exclude yourself from accessing our platform if you feel your gambling is becoming problematic
  • Account Closure: Permanently close your account if you decide to stop gambling

To access these tools or discuss your gaming habits, contact our support team—they are here to help without judgment.

Support & Help Services

If you or someone you know is struggling with gambling, professional support is available:

Australia (Primary Jurisdiction)

  • Gambling Help Online
    Free, confidential counselling and support services for people affected by problem gambling. Available 24/7 across Australia.
  • Lifeline Australia: 13 11 14
    Crisis support and counselling available 24 hours, 7 days a week.

International Support Services

Call to Action

If you believe you have a gambling problem, please seek help today. There is no shame in asking for support. Professional counsellors, support groups, and helplines are ready to assist you.

You can:

  • Contact Gambling Help Online at www.gamblinghelponline.org.au
  • Call Lifeline Australia on 13 11 14
  • Speak with our support team about self-exclusion or account closure
  • Reach out to a trusted friend, family member, or healthcare provider

Your wellbeing matters. Help is always available.

Compliance & Regulation

Dreamlingerie operates in accordance with all applicable Australian gambling laws and regulations. We are committed to providing a safe, fair, and responsible gaming environment. All games are subject to independent testing and auditing to ensure fairness and integrity.

For more information about our responsible gaming policies or to report a concern, please contact our support team.